Elements and Performance Criteria
- Review continuous improvement practice
- Review performance against current key performance indicators (KPIs).
- Review KPIs for ongoing relevance.
- Review current state of continuous improvement processes.
- Audit sustainability (social, ecological and economic) changes as a result of continuous improvement activity.
- Analyse problems to determine root cause.
- Identify areas for improvement to KPIs and continuous improvement processes.
- Develop plan for enhancing improvement processes
- Prioritise areas requiring action.
- Develop a range of possible solutions, including taking into account the impact of the solution on any codes of practice, standards, contracts and commercial or industrial agreements.
- Discuss possible solutions and implications with stakeholders.
- Compare outcomes from possible solutions to competitive systems and practices philosophy.
- Choose actions which are most compatible with competitive philosophy.
- Draft implementation plan for chosen action.
- Obtain required approvals and modify plan, as required.
- Implement enhanced improvement process
- Communicate changes to improvement processes to team members.
- Resolve issues and problems identified by team members.
- Obtain sign-off from process/system owner.
- Arrange for skills development as necessary.
- Arrange for required resources to be available.
- Establish and implement KPIs for modified continuous improvement process.
- Implement planned changes.
- Check the planned improvements have occurred.
- Take action to sustain improvement by standardising.